Quality Policy:

Equipment Blowouts Inc. has established a customer-oriented quality system to put its commitment to quality into practice in both its long term and daily activities. This general policy is intended to document the basic elements of that quality system and operates as Equipment Blowouts IncÕs. quality manual. The Quality Manual and its associated procedures work instructions and related documents establish Equipment Blowouts Inc. objectives for quality performance throughout its operations and are designed to be consistent with ISO standards. Management is committed to ensuring that these policies are understood and implemented throughout the organization.

Equipment Blowouts Inc. has developed the following statement of its quality objectives:

Equipment Blowouts Inc. is committed to meeting and exceeding its customer's requirements by providing consistently high quality products and services and by encouraging continuous improvements in its operations.

 

Management Responsibility:

 

Equipment Blowouts Inc. documents the responsibility, authority, and relationship of its personnel using organization charts, job descriptions, and the written quality system that is based on this policy document. While each employee is responsible for quality in their own work, those with management duties are also responsible to consider quality issues that come to their attention, initiate actions to correct quality problems, and ensure that this policy is understood throughout the organization. Equipment Blowouts Inc. is committed to providing adequate resources to carry out the elements of this quality policy by employing qualified personnel to accomplish the objectives of this policy. It will provide adequate time, space, equipment, supplies, procedures, training, and management oversight for those employees to properly carry out the quality activities of the organization.

 

 

Quality System:


Equipment Blowouts Inc. has established a collection of procedures and related documents that together with this policy describe the quality system used by the company to carry out its quality objectives. The procedures may be supported by various other work instructions; guidelines, protocols, and similar documents that are needed to properly perform continuing specific tasks related to the procedure and the company's product and services. Other quality documents such as quality and validation plans, process studies, and similar documents may be created to guide the non-repetitive operations of the company.

Quality Plans are created as needed to define and document how the company's requirements for quality will be met for specific products, projects, or contracts. The type and depth of the documentation depends on the complexity and size of the job, but when required will identify any processes, skills, equipment, techniques, and the like that must be acquired to carry out the work. The plan will consider the compatibility of the current test and measurement tools fixtures or management systems with the planned activity and provide for updating the capability as needed. Finally it will establish the expected quality standards verification points and required quality records for the work.

Quality Assurance has the overall responsibility for establishing and maintaining the quality manual and quality plans.

Contract Review:  

 

EQUIPMENT BLOWOUTS INC. considers each request for its products and services to be a contract between it and its customer in which the requirements to satisfactorily fulfill the order must be adequately defined and documented. It reviews the company's ability to fulfill the requirements and any discrepancies between the two are resolved before acceptance of the order. Records of that review and any changes to the order are to be created and held according to requirements of the records section of this policy.

Fulfillment is responsible for establishing and maintaining the documented procedures for this activity. The records of that review will be maintained as an M.I.S. and Data Control Document. EQUIPMENT BLOWOUTS INC. maintains a computer-based system for review approval and maintenance of all documents and data required by its quality system. This system ensures that such documents are available at needed locations, and are identified so that users may determine the revision dates.

 

Purchasing


EQUIPMENT BLOWOUTS INC. evaluates suppliers, contractors, and consultants on the basis of their ability to meet specified requirements including that of this quality system. The extent of the evaluation depends on the impact of the suppliersÕ products on the quality of Equipment Blowouts Inc. products. A record of this evaluation and designation of the supplier as acceptable is maintained by Purchasing. Purchasing specifications, including precise identification of the material and type or specifics of the services required, including quality standards to be applied, are created and maintained by Purchasing. These specifications will document the arrangements for verification and release against specified requirements if that activity will take place at the supplier's premises.

 

Customer-Supplied Product


EQUIPMENT BLOWOUTS INC. provides documented procedures for verification, storage, and maintenance of customer-supplied product. Lost or damaged goods are reported to the customer. Purchasing is responsible for maintaining this activity.

Product Identification and Traceability

 

EQUIPMENT BLOWOUTS INC. maintains suitable material identification and processing traceability for product to prevent mix-ups and to facilitate corrective action to the extent that such traceability is a specified requirement for that product.


EQUIPMENT BLOWOUTS INC. identifies and documents the need for process controls to the extent that those processes affect quality. Where controls are needed, instructions for processing, monitoring, procedures and compliance with reference standards or codes approval, and maintenance of processes and equipment, and criteria for workmanship are documented. Where the quality outcome of the process cannot be fully verified by inspection the process will be performed by qualified operators and/or will be continuously monitored to ensure product requirements are met.


All incoming materials used for production are routinely inspected, tested, or otherwise verified in-order to conform to specified requirements before use in production and acceptance rejection or non-conformance (including use prior to completion of the incoming inspection process) is clearly documented. Where release prior to completion of inspection is required for urgent production reasons, positive identification of the materials will be maintained to allow for corrective action if non-conformity with specified requirements is ultimately shown. Purchasing is responsible for establishing and maintaining the requirements for incoming inspection.

In-process inspection and test are performed as required to verify product or service quality and such procedures are documented and the system is maintained by Repair.

Final inspection and test are performed as required by documented procedures to verify products or services meet specified requirements. Shipment or final release of such products or services will include a method to assure that all incoming, in-process and final requirements have been met prior to release.

Records of the required inspection or tests will maintain clear identification of the acceptance or non-conformance with specified requirements. The final release authority will be included in those records.

Inspection and Test Status


EQUIPMENT BLOWOUTS INC. identifies the acceptance status of incoming, in-process, and finished goods by suitable means such as physical status tagging or physical inventory location. This identification will be maintained through production installation and servicing of the product. Quality Assurance has overall responsibility for the maintenance and suitability of the acceptance status system.

Control of Non-conforming Product


EQUIPMENT BLOWOUTS INC. maintains procedures to identify, evaluate, correct, and document non-conformances as they occur in materials received or products processed. These procedures include investigation of the cause notification of the operating unit(s) responsible notification of customer or vendor as appropriate segregation and tagging of the material involved and identification and approval of appropriate immediate corrections. When product is reworked or repaired it will be re-inspected to assure conformance with the specified requirements. Quality Control has overall responsibility for the maintenance and suitability of the non-conformance system.

Corrective and Preventive Action

 

EQUIPMENT BLOWOUTS INC. maintains documented procedures to identify and correct existing and potential quality problems. We routinely analyze problems, including customer complaints and reports of non-conformities for underlying causes, and identify actions to correct the condition. We confirm that the proposed action will correct the problem, not adversely affect the process or product and implement the corrective action. The information is distributed to the operations and quality personnel responsible for the operation being corrected and provided in summary form to the Management Review Process. Records of corrective and preventive actions are maintained by Repair. Repair has responsibility for maintenance and suitability of the system.

Handling Storage Packaging Preservation and Delivery

EQUIPMENT BLOWOUTS INC. maintains documented procedures for handling storage, packaging, preservation, and delivery of product. Handling procedures are designed to preclude mix-ups, deterioration, contamination or other damage to product. Designated controlled condition and/or limited access areas are used as needed to prevent deterioration. Packaging materials will be selected and specified as necessary to ensure product conformance to (requirements are maintained throughout its distribution.) Preservation, including controlled environmental conditions, will be utilized to ensure continuing conformance to requirements during handling and storage. Distribution will be arranged to protect product during delivery to the extent under the control of EQUIPMENT BLOWOUTS INC.. Shipping & Receiving has responsibility for maintenance and suitability of these elements of the quality system.



Quality Records


EQUIPMENT BLOWOUTS INC. maintains documented procedures to create, maintain, and secure records of its product processing and associated quality system. These records are legible, stored to minimize deterioration, (assure necessary access if in electronic form.) Record retention requirements are established for all quality records. If required by contract, these records will be made available to the customer for a specified period. M.I.S. has responsibility for maintaining the quality records according to this policy.

Internal Quality Audits

EQUIPMENT BLOWOUTS INC. conducts regular audits of its non-financial operations to assure that the activities being conducted comply with the requirements of the applicable standards and this quality policy. Audits of specific areas and functions are scheduled based on the importance of the activity to be audited. Personnel competent to audit the activity and who do not have direct responsibility for the area being audited, carry out audits. The dates of the audit reports of the findings, any corrective actions initiated, and planning for re-audit of deficient matters is recorded. Reports are directed to management having responsibility for the matters audited. The results of the audits and corrective actions resulting are presented in summary form to the Management Review process. Quality Assurance has responsibility for the maintenance and suitability of the audit program.

Training

EQUIPMENT BLOWOUTS INC. employs individuals with appropriate education, background, and experience to correctly perform the activities assigned. Job specific training allowing employees to adequately perform their assigned responsibilities will be identified, implemented, and recorded.

Repair has responsibility for the maintenance and suitability of employee training. Repair maintains the training records.

Servicing

Where servicing is required, Quality Assurance has the responsibility to establish and maintain documented procedures for performing, verifying, and recording the suitability of the service function to meet customer requirements.

Statistical Techniques

EQUIPMENT BLOWOUTS INC. identifies where valid statistical techniques are required for use in the quality system particularly where written sampling plans for test are utilized. It establishes appropriate statistical treatment of data during design process and method development based on the complexity of the data. Revisions to the resultant documents will be reviewed by competent personnel to ensure that such analyses are based upon acceptable statistical. M.I.S. has responsibility to ensure that valid statistical techniques and valid rationale has been accurately applied to the quality systems involved.